Useful Links
General
Dumfries and Galloway Advocacy Service
Independent Adult Advocacy Service in Dumfries and Galloway, offering a free, confidential and personal independent advocacy.
SFAD – Sudden & Unexplained Deaths
If you have lost someone who used alcohol or drugs, our bereavement service is here to support you. We can chat and offer some advice and information. We also can put you in touch with an accredited counsellor who is local to you. Our service is free and is available across Scotland
Cruse
Chat directly with a bereavement counsellor about how you’re feeling.
Monday – Friday 9.30am – 5pm
Tuesday, Wednesday & Thursday 9.30am – 8pm
Weekends 10am – 2pm
Apex Scotland
Apex Scotland’s work is about reducing re-offending, promoting desistance, tackling deprivation and making communities safer.
Families Outside
The only national charity in Scotland that works solely on behalf of families affected by imprisonment
Aberlour Family Outreach
Services:
- Intensive Family Support
- Families2Gether
- Smarter2Gether
- Communities2Gether
Carers Centre – Dumfries and Galloway
The Dumfries and Galloway Carers Centre provide information, advice and support to anyone who cares for a relative or friend. They also aim to raise awareness of the needs of carers ad the contribution the make to care in the community.
Many people do not see themselves as Carers and may be missing out on vital services, benefits and information. A Carer is someone who provides support to a family member or friend who is affected by long-term illness, disability, age or addiction.
Social Work
Monday to Friday between 9am and 5pm
Phone: 030 33 33 3001
Email: Accessteam@dumgal.gov.uk
For help outside normal working hours
Phone: 030 33 33 3001
Email: socialworkoutofhours@dumgal.gov.uk
National Drug and Alcohol Support
Scottish Drugs Forum
Scottish Drugs Forum (SDF) is Scotland’s national resource of expertise on drugs and related issues.
Know the Score
Whether you’ve taken drugs, are thinking of taking them, or are just curious and want to know more, it’s important to know the real facts about drugs
SFAD - Scottish Families Affected by Alcohol & Drugs
SFAD support families and friends across Scotland who are affected by someone else’s alcohol or drugs use
UK Smart Recovery
Helping individuals recover from any addictive behaviour and lead meaningful & satisfying lives; using a science-based therapeutic programme of training
Scottish Recovery Consortium
Scottish Recovery Consortium supports, represents and connects recovery across Scotland
Alcoholics Anonymous
AA is concerned solely with the personal recovery and continued sobriety of individual alcoholics who turn to the Fellowship for help.
Narcotics Anonymous
NA is a non-profit fellowship or society of men and women for whom drugs had become a major problem
Families Anonymous
A world-wide fellowship of family members and friends affected by another’s abuse of mind-altering substances, or related behavioural problems.
Cocaine Anonymous
CA is a Fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and helps others recover from their addiction.
Polish Speaking AA Helpline - AA Punkt Informacyjno Kontaktowy
MASZ PROBLEM Z PICIEM? Anonimowi Alkoholicy mogą ci pomóc zadzwoń lub napisz
Physical and Mental Health
NHS 24
Dial NHS 24 on ‘111’ for urgent care advice day or night and health and dental support when your GP practice or dentist is closed.
NHS Crisis Assessment and Treatment Service (CATS)
A nurse led team and part of the community mental health services in Dumfries and Galloway. Provides a 24-hour service working every day of the year.
Support in Mind Scotland
Offers support for people experiencing mental illness and for their families and friends who care for them
Samaritans
If something’s troubling you, contact Samaritans 24 hours a day, 365 days a year.
Breathing Space
Confidential phone service for anyone in Scotland experiencing low mood, depression and anxiety.
Sexual Health D&G
All methods of contraception discussed and supplied free of charge
Condoms, dams and lube
Emergency contraception up to 120 hours
Pregnancy testing and termination referral
Psychosexual counselling
STI testing and treatment
Adult Support and Protection
Adults can be as much at risk from harm as children. Don’t keep it to yourself if you’re worried or your instincts tell you something isn’t right.
To report a concern about a vulnerable adult:
Monday to Friday between 9am and 5pm
Phone: 030 33 33 3001
Email: Accessteam@dumgal.gov.uk
Domestic Violence and Sexual Abuse
Dumfriesshire and Stewartry Women’s Aid
A charitable organisation for women and children whose lives have been affected by Domestic abuse. Domestic abuse can be shown in many forms such as physical, emotional, sexual and financial. Women can self-refer or can be referred by another agency. You do not have to have children to receive support from us. You do not need an appointment.
Wigtownshire Women’s Aid
A confidential service that provides information, support and temporary safe accommodation for women, children and young people who have experienced domestic abuse.
Dumfries & Galloway Rape Crisis & Sexual Abuse Support Centre
Dumfries and Galloway Rape Crisis & Sexual abuse Support Centre provides free and confidential information, advocacy and support to anyone (age 12 and over) in Dumfries and Galloway affected by any form of sexual violence.
They welcome survivors of sexual violence and their non-abusing friends, partners and families
National Domestic Abuse & Forced Marriage Helpline Scotland
The Helpline continually strives to meet the needs of all individuals and to reach into communities by offering a 24 hour Phone service to anyone affected by domestic abuse and/or forced marriage. We welcome your call and acknowledge and respect the fact that victims of abuse can be any age, from any race, ethnicity, religion, sexual orientation, geographical area or isolated by language.
Rape & Sexual Assault
Phone 0800 148 88 88 if you’ve been raped or sexually assaulted in the last 7 days.
You can phone the sexual assault self-referral phone service any time 24/7. Calls are free from landlines and mobiles.
More info: nhsinform.scot/turn-to-sarcs/7-days-and-under
If it happened more than 7 days ago – nhsinform.scot/turn-to-sarcs/over-7-days
If you’re under 16 – nhsinform.scot/turn-to-sarcs/if-youre-under-16
Respect Men’s Advice Line – Domestic Violence Support
Man Kind – Domestic Violence Support
Adult Support and Protection
Adults can be as much at risk from harm as children. Don’t keep it to yourself if you’re worried or your instincts tell you something isn’t right.
To report a concern about a vulnerable adult:
Monday to Friday between 9am and 5pm
Phone: 030 33 33 3001
Email: Accessteam@dumgal.gov.uk
Young People
Child and Adolescent Mental Health Services (CAMHS)
CAMHS is a multi-disciplinary team, offering a community based service throughout Dumfries & Galloway, to children, young people up to the age of 18 years old, who may be struggling with their mental well-being which is significantly impacting on their day to day life.
CAMHS also offer early intervention to families as well as consultation, joint work and training to other services.
Youth Work Dumfries and Galloway
The Youth Work Service works with young people aged 12-25 to provide a range of universal and targeted opportunities across Dumfries and Galloway for young people to get involved in.
Childline
Helpline for children and young people who are distressed, in trouble or in danger.
A.D.A.M.
A website for young people who are concerned about or may be affected by another person’s drinking.
Al-Ateen
Alateen is for teenage relatives and friends of alcoholics. Alateen is part of Al-Anon.
Child Protection
It’s everyone’s responsibility to ensure that children are safe.
To report concerns about a child or young person:
Monday to Friday between 9am and 5pm
Phone: 030 33 33 3001
Email: Accessteam@dumgal.gov.uk
Financial Worries
National Debtline
Confidential and independent advice on how to deal with debt problems.
Dumfries and Galloway Council – Cost of Living
Go Compare Energy Calculator
An interactive energy cost calculator tool to find out how much something costs to run. Use the calculator below to pick the appliances you want to compare and select how long they’ll be in use for.
Lemon Aid Fuel Poverty Support
LGBTQ+
Dumfries & Galloway LGBT Plus
LGBT Plus aims to empower lesbian, gay, bisexual, transgender, queer, intersex, asexual, pansexual and others questioning or expressing their gender identity and sexuality (otherwise known as LGBT Plus), their families, friends, supporters and allies across Dumfries and Galloway.
LGBT Youth Scotland
Scotland’s national charity for LGBTI young people, working with 13–25 year olds across the country. We also deliver the LGBT Charter programme to schools, organisations and businesses.